Privacy Policy

At Scentvia™ Fragrances (https://scentviafragrances.com/), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make a purchase.

1. Information We Collect

To provide you with the best shopping experience and to fulfill your orders, we collect the following types of information:

Personal Information: Name, billing address, shipping address, email address, and phone number.
Device Information: IP address, browser type, and operating system used to access our website.

2. Payment Gateway Compliance & Security

We use secure, authorized third-party payment gateways to process all transactions. Scentvia™ Fragrances does not collect, store, or process your credit/debit card numbers, UPI PINs, or bank account passwords on our servers.

All payment transactions are encrypted using Payment Card Industry Data Security Standard (PCI-DSS) protocols.
Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction, after which it is deleted.

3. How We Use Your Information

The information we collect is strictly used for the following business purposes:

To process, fulfill, and dispatch your orders.
To communicate with you regarding order confirmations, shipping updates, and customer support.
To screen our orders for potential risk or fraud, maintaining a secure environment for all users.

4. Sharing of Information

We deeply respect your privacy. We do not sell or rent your personal information to third parties. We only share your data with trusted third parties necessary to run our business, such as:

Shipping Partners: To deliver your fragrance orders securely.
Payment Processors: To facilitate safe and secure transactions.
Legal Requirements: If required by law or to protect our legal rights, we may disclose information to government or regulatory authorities.

5. Cookies Policy

Our website uses cookies to maintain your shopping cart, remember your preferences, and provide a seamless browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionalities of our store.

6. Contact Us

If you have any questions about our privacy practices, data handling, or wish to exercise your rights regarding your personal data, please contact us at:

Entity: Marketed and packed by scentvia Fragrance (Permit no: GOI/WB/2025/7904)
Registered Address: 727, Frinze Road, Adarsha Nagar, Barrackpore North 24 Pargana, West Bengal, Kolkata 700120
Email: scentviafragrances@gmail.com / support@centviafragrance.com
Phone/WhatsApp: +91 91438 59123

Your privacy and trust are our highest priorities. Scentvia™ Fragrances ensures all data is handled securely and strictly in accordance with digital commerce regulations.